It is remarkable how much life has changed for all of us in just a few short weeks. A.L.P. is committed to doing what we can for all during this challenging time. We are carefully monitoring the latest health recommendations and are adjusting our business practices to protect the safety of employees while continuing to serve our customers. Here is a rundown of the current situation.
Can A.L.P. manufacture and ship existing/ongoing orders?
YES! While we have had to work around some COVID-19-related staffing shortages, we are catching up as needed. Orders are reviewed daily, and we are communicating directly with customers when lead times are delayed.
Can you manage new or custom orders?
YES! Our quotations teams are standing by to respond to your requests. Likewise, our manufacturing experts are available to consult on any custom or contract manufacturing.
Are there any supply chain or logistics issues?
We are carefully monitoring our raw materials supply and are prepared with contingency plans as needed. We are primarily a North American company but source a small percentage of parts and accessories overseas. We are in regular contact with our vendors and building an inventory to minimize the impact of any interruptions.
We have longstanding and trusted relationships with our logistics partners. Ports and borders remain open, so A.L.P. can produce and ship product freely, as well as receive needed raw materials.
How are you handling customer service and support?
Through your usual Customer Service Representative. A.L.P.’s Customer Service team is working remotely and can provide pricing, product information, support and samples.
We are all in this together. A.L.P. remains focused on the needs of our customers. We look forward to using our expertise and resources to support you in any way we can.
COVD-19, Custom Orders, Customer Service, Essential Business, Logistics, Safety of employees, Shipping, Supply Chain, Support
Joining the fight against the COVID-19 pandemic, the injection molding team at A.L.P. LexaLite’s Charlevoix, MI facility mobilized to design and manufacture Personal Protective Equipment (PPE) face shields for front-line health care workers. They rapidly reorganized tooling and manufacturing functions to support this critical need, and they expect to have the first production models coming off the presses within days.
The company was initially approached by Charlevoix Hospital, looking for PPE. While primarily a manufacturer supplying components for lighting fixtures, A.L.P. has several customers in the health care sector. The team drew on its knowledge of health care requirements and standards to quickly design and tool the face shields in an unprecedented 10-day turnaround.
When in full production, A.L.P. can produce approximately 1400 face shields per day, and they plan to sell them at cost. “We will make them as long as they are needed,” states Steve Brown, CEO.
“This is one scenario I didn’t see coming,” Brown adds. “The COVID-19 crisis is tragic, yet it shows us what we can accomplish together when needed,” he observes. A.L.P. is not alone, as manufacturers all over the country are making similar efforts.
The A.L.P. face shield has some unique features. The plastic shield snaps onto a headband, and the shield is disposable. So, the caregiver can use the same headband throughout the day and simply snap on a new shield for each patient.
A.L.P. continues to operate during this crisis as an Essential Business, supplying into vital infrastructure such as construction, health care, transit, and government. The company has adjusted its practices, with the health and safety of employees, families, and communities as a top priority. The A.L.P. staff is working remotely when possible. All manufacturing locations have implemented additional measures to ensure safe distancing of employees, such as adjusting schedules, spacing equipment, and reorganizing meeting and break room spaces.
Charlevoix, COVID-19, disposable shield, Essential Business, headband, Health Care Workers, injection molding, LexaLite, Personal Protective Equipment, PPE Face Shields, tooling